Category Archives: Trust Journey

Trust Journey

Tillit

As a member of Trust Across America, I recently received a poster with 2014 weekly reflections on organisational trust. You can have your own copy from here. One of them stroke me as being particularly true. Week 50: “The Swedish … Continue reading

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How not to fire admins?

What is the worst way of firing people (sorry, letting them go)? It is when they learn about it from the national news, not from their own managers. It is when their career hangs on uncertainly and there is nobody … Continue reading

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Trust and horsemeat: revisited

The horsemeat problem seems to be way in the past. Does it mean that trust in food manufacturers has been automatically restored? It turns out that this is not the case. As expected. Recent survey conducted by Red Tractor shows … Continue reading

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Oh Android!

We do the project for the Android platform, so that I am currently nursing one of those overgrown devices through their identity crisis. Apparently it is not certain what it is: a phone, a tablet, a media player, or possibly … Continue reading

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Sorry seems to be the hardest cheapest word

That’s what I thought. Like in Elton John’s song “Sorry Seems To Be The Hardest Word”, saying ‘sorry’ was the first – and often the hardest – step towards reconciliation and the re-build of trust. Not anymore. Words came cheap, … Continue reading

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